Job Description

Kitestring is a 20+-million-dollar company with 100+ associates and growing. We are a 25 year old start up in Northwest Arkansas. We provide technical expertise to various clients delivering innovations that improve how customers shop and the enterprise operates. At Kitestring Technical Services, our mission is to share our collective knowledge to positively impact our employees, clients, and communities. Our vision is to be the most trusted partner in technology consulting. We believe people enable technology and vice-versa which is why we are in the business of both. We persistently challenge the barriers to diversity, inclusion, and empathetic cooperation.

Our Core Values are Transparency, People Driven, Empowered, Quality focused and socially responsible. Our values direct our company in how we do business and enhance the lives of our employees. Do our values speak to you?

Benefits

• Kitestring offers excellent benefits to its employees including:
• Unlimited PTO
• Maternal/Paternal Leave Policy
• Healthcare Benefits for Spouse, Domestic Partner, and Dependents
• Matching 401k 2-1 up to 4%
• H1B and Perm Sponsorship

Be the initial contact in the department for associate, contractor, and vendor issues. Provide administrative support for the department. Provide all aspects of systems access and permissions.

Essential Duties and Responsibilities

• Processes incoming associate requests received through various communications methods i.e. phone calls, email, help tickets, walk-ups.

• Researches and resolves administrative issues.

• Maintains and processes vendor departmental information, including invoices for payment.

• Maintains associate and contractor access to systems, including email and software permissions.

• Participates in team projects.

• Follows company policies and procedures and supports company mission, values, and standards of ethics and integrity.

• Other duties and responsibilities as assigned by your direct manager.

• Follow company policies and procedures and support company mission, vision, values, and standards of ethics.

• Daily attendance required to ensure all duties are completed in a timely fashion.

Supervisory Responsibilities

Provides leadership, coaching, and/or mentoring to a subordinate group.

Qualifications

To perform this job successfully, an individual must be able to perform each aforementioned essential duty and/or responsibility satisfactorily. The additional requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Education and/or Experience

This position requires a high school diploma or general education degree (GED); or one year or more of related experience and/or training; or equivalent combination of education and experience.

Language Skills

Able to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Able to write reports, business correspondence and procedure manuals. Able to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

Mathematical Skills

Able to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Able to apply concepts of basic algebra.

Reasoning Ability

• Able to apply common sense understanding to carry out instructions furnished in written or oral form. Able to deal with problems involving several variables in standardized situations.

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