Job Description

About Us:

Cloth & Paper is an online retailer of minimal and luxe stationery and planning supplies. We have grown a very passionate following over our 10 years in business, and currently have over 150,000 followers on social media. We have been featured on Forbes.com, the Today Show, and made the Inc. 5000 List multiple times. With a strong commitment to quality, style, and functionality, we continue to shape and lead the stationery and planning market.

About this role:

Our prior success has been driven through growing a loyal customer base and selling directly though our Shopify store. We are now seeking a Marketplace Growth Manager to lead the launch, management, and optimization of our products across new digital marketplaces, starting with Amazon in Q2, but also owning all other third-party marketplaces including Target Plus, Faire, Shop App, Tik Tok, Shop, Staples and others. This is a pivotal role for a growth-minded individual passionate about scaling and managing sales channels for a time tested brand poised for it's next phase of growth.

Key Responsibilities:

• Marketplace Strategy & Launch: Develop and execute strategies for launching products on Amazon and other marketplaces, ensuring alignment with brand, pricing, and profitability goals.
• Channel Management: Manage day-to-day operations of marketplace accounts, including product listings, pricing strategies, promotions, and inventory management across all marketplaces
• Sales Growth: Identify and implement tactics to optimize product visibility, conversion rates, and overall sales performance across marketplaces.
• Data Analysis & Reporting: Analyze performance data, generate insights, and provide regular reports to leadership on KPIs, trends, and growth opportunities.
• Optimization: Conduct competitor and market analysis to refine product listings, keywords, and strategies to maximize revenue.
• Cross-Functional Collaboration: Work closely with marketing, operations, and customer service teams to ensure seamless execution and alignment with business objectives.
• Relationship Management: Build and maintain strong relationships with marketplace account managers and key platform partners such as our Amazon rep, Amazon partner agency and other key vendors.
• Compliance & Best Practices: Ensure all listings and operations adhere to marketplace policies, brand standards, and legal compliance.

Qualifications:

• 4+ years of experience in e-commerce marketplace management, with proven success on platforms like Amazon, Target Plus, or similar.
• Strong understanding of marketplace dynamics, including SEO, advertising, and merchandising strategies.
• Proven track record in scaling Amazon revenue and improving profitability.
• Analytical mindset with the ability to interpret data, identify trends, and drive actionable insights.
• Experience in developing and executing growth strategies to maximize sales and profitability.
• Excellent project management skills, with the ability to manage multiple priorities and meet deadlines.
• Expertise in data-driven decision-making, using tools like Amazon Brand Analytics, Helium 10, Jungle Scout, or other eCommerce analytics platforms.
• Strong negotiation and communication skills, with the ability to influence stakeholders.
• Experience managing Amazon promotional levers (Lightning Deals, Best Deals, Coupons).
• Proficiency in Excel, Tableau, or similar analytics tools for reporting and forecasting.
• Experience with cross-functional collaboration across sales, marketing, and supply chain teams.
• Ability to thrive in a fast-paced, results-driven environment.

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