Job Description

POSITION SUMMARY

The Custom Window Treatment Sales Consultant serves as a trusted advisor for clients looking to enhance their home’s style, function, and comfort. This consultative role combines product knowledge, design sensibility, and sales expertise to guide clients through a smooth and enjoyable selection process. From in-home consultations to final proposals, this role is responsible for building relationships, closing profitable sales, and delivering on Brackets’ promise of service and quality.

ABOUT THE COMPANY

Brackets is the custom window treatment division of Cyclone Contracting, a values-driven design-build firm in Central Iowa. We specialize in stylish, expertly installed window treatments that elevate everyday spaces. Guided by our CRAFT core values—Collaboration, Results-Driven, Accountability, Forward Growth, and Transparency. We deliver lasting transformations with a collaborative, high-integrity approach from consultation to installation.

OBJECTIVES

• Qualify leads by identifying window treatment needs, style preferences, functionality (privacy, light control, energy efficiency), and budget
• Educate clients on available product lines, including shades, blinds, shutters, drapery, and automation solutions
• Conduct in-home consultations and showroom appointments to evaluate windows, space considerations, and client goals
• Provide accurate measurements and translate them into tailored product specifications
• Develop detailed proposals and polished visual presentations using Brackets software and related tools
• Present solutions with clarity, highlighting benefits, customization options, and alignment with client expectations and budget
• Follow up on proposals promptly, address questions, and guide clients toward purchasing decisions
• Coordinate with ordering, scheduling, and installation teams to ensure specifications are precise and projects remain on track
• Confirm installation satisfaction and encourage repeat or referral business through consistent post-project communication

COMPETENCIES

• Strong interpersonal skills to build trust and guide clients through design and product decisions
• Active listening to uncover priorities like privacy, durability, automation, or aesthetics
• Product knowledge across window treatment categories, materials, operating systems, and smart-home integration|
• Technical accuracy in measuring windows, ensuring proper fit, and preventing costly errors
• Proficiency with quoting and visualization software to present professional, client-ready proposals
• Clear, confident communication in consultative sales conversations
• Organized time management to balance consultations, follow-ups, and project timelines
• Collaboration with internal teams to ensure smooth handoff from sales to installation
• Problem-solving to recommend alternatives when product, budget, or installation challenges arise
• Commitment to client satisfaction and building long-term relationships for future projects and referrals

EDUCATION AND EXPERIENCE

• 2+ years of experience in consultative sales, interior design, or home services (window treatment experience a plus)
• Eye for design, with a strong understanding of color, texture, and space
• Proficiency in digital measuring tools and sales presentation software (e.g., BuilderTrend, The Link)
• Excellent interpersonal and communication skills

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, CYCLONE CONTRACTING CORP recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to mpalma@cardoneventures.com. Already a candidate? Please connect directly with your recruiter to discuss this opportunity.

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