Job Description

This role serves as the key liaison between business teams, Central & Local IS&T, and the Data & Analytics team to scope, coordinate, and manage data analytics initiatives. The position is responsible for user story creation, analytics project coordination, data quality oversight, and supporting commercial reporting tools.

Key Responsibilities

Application & Project Management

• Serve as the primary point of contact for business teams on analytics requests, user story development, data quality concerns, and commercial reporting applications.
• Scope and coordinate new analytics requests in partnership with business and IS&T teams.
• Create, track, and manage JIRA tickets for new data requirements through the full development lifecycle.
• Work with Data & Analytics and Central IS&T teams to ensure data quality across the GCP data platform; coordinate issue resolution with Central and AMS teams.
• Maintain project timelines and overall project plans for assigned initiatives.
• Coordinate project tasks across business users and various IS&T teams.
• Support user acceptance testing (UAT) for commercial reporting tools and ensure new application deployments do not negatively impact reporting.
• Participate in functional and integration testing.
• Represent local teams in global analytics and IS&T communities to ensure alignment with broader strategic direction.

Data & Technical Responsibilities

• General understanding of GCP BigQuery and Microsoft SQL to query and analyze data.
• Assess whether required data exists in GCP; identify gaps and initiate requests when needed.
• Monitor data quality and collaborate with IS&T teams on remediation.

Skills & Qualifications

Required (1)

• 3–5 years of progressively responsible IS&T experience.
• Proven success as a project manager or business analyst.
• Strong understanding of analytics tool architecture and capabilities.
• Excellent written and verbal communication skills.
• Strong ability to meet deadlines, manage milestones, and synthesize status updates.
• Highly organized, able to prioritize, multitask, and work independently.
• Comfortable engaging with executive-level stakeholders.
• Proficiency with Microsoft Office.
• Ability to thrive in a fast-paced, global, matrixed environment.

Some Knowledge / Growth Areas (2)

• PowerBI
• SQL databases
• GCP
• Microsoft tools
• Experience organizing AMS support teams
• Retail industry experience (preferred)

Preferred (3)

• Effective negotiation skills
• Prior consulting experience

Key Competencies

• Independence and accountability
• Relationship building and collaboration
• Adaptability
• Self-motivation and stress management
• Ability to influence without authority
• Comfort with changing expectations

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