Job Description

Job Title: Director of Business Applications

Location: Phoenix, AZ

Job Type: Full Time

Compensation: $190,000 - $220,000 (dependent on experience)

Benefits: The position is eligible for medical, dental, vision, and life insurance coverage, & PTO

Position Summary

The Director of Enterprise Applications will lead the strategy, delivery, and optimization of core business systems across the organization. This role oversees enterprise platforms supporting operations, corporate functions, and data analytics, ensuring scalable, integrated, and reliable application ecosystems. The leader in this role will drive digital enablement initiatives, champion process improvement, and guide a team of functional and technical specialists responsible for system configuration, enhancements, and support.

Key Responsibilities

• Develop and execute an enterprise applications roadmap that aligns technology capabilities with organizational goals, with an emphasis on operational and financial systems.
• Lead major modernization and transformation efforts, ensuring successful delivery, strong user adoption, and measurable business outcomes.
• Build, mentor, and manage a multidisciplinary applications team, including analysts, developers, and data/reporting specialists.
• Oversee the implementation, enhancement, and governance of customer-facing and internal business platforms, including CRM, ERP, HRIS, and other enterprise systems.
• Serve as program lead for enterprise system deployments and operational platform initiatives supporting functions such as supply chain, finance, service operations, and commercial teams.
• Ensure system performance, data accuracy, integration reliability, and best-practice configuration across all applications.
• Expand and mature business intelligence capabilities, enabling reporting, analytics, and data-driven decision-making across departments.
• Partner with operational and corporate leaders to identify opportunities for workflow optimization and technology-enabled process improvements.
• Establish application governance standards, project methodologies, and KPIs to ensure consistent execution and operational excellence.

Qualifications

• Bachelor’s degree in Information Systems, Business, or a related discipline.
• 12+ years of progressive experience leading enterprise application functions, with deep exposure to ERP, CRM, and operational systems.
• Demonstrated success in guiding large-scale transformation initiatives.
• Strong understanding of cross-functional business processes within operational, retail, or services-oriented environments.
• Experience with modern ERP/CRM platforms and data analytics tools (e.g., Power BI, Tableau or similar).
• Exceptional leadership, communication, and stakeholder management capabilities.

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