Job Description

Who Is InRhythm?

InRhythm is a leading modern product consultancy and digital innovation firm with a mission to make a dent in the digital economy. Founded in 2002, InRhythm is currently engaged by Fortune 50 enterprises to bring their next generation of digital products and platforms to market. InRhythm has helped hundreds of teams launch mission-critical products that have created a positive impact worth billions of dollars.

InRhythm’s unique capabilities of Product Innovation and Platform Modernization services are the most sought-after. The InRhythm team of A+ thought leaders don’t just “get an assignment,” they join the company to do what they love. It’s that passion that has helped us grow rapidly and consistently deliver on our commitment to helping clients develop better, faster, and in rhythm.

What We Do At InRhythm

We bring enterprises' most urgent and important products to market with high velocity, high quality and 10x impact. We enable innovative cultures by coaching teams with the right mix and maturity of modern tools, methods, and thought leadership.

This is a unique opportunity to get in on the ground floor of an evolving team. InRhythm clients include a broad range of highly visible and recognizable customers

From greenfield to tier-one builds, our clients look to us to deliver their mission-critical projects related to product strategy, design, cloud native applications, as well as mobile and web development. The projects we work on literally change the world. They change the way we live, work, and think in a positive way.

The Role

The Director of People Operations & Community Engagement will be responsible for leading and optimizing all aspects of our people strategy, ensuring seamless onboarding, employee experience, compliance, engagement, compensation, benefits, and process automation. This role demands a highly proactive, results-driven leader who thrives in a fast-paced environment, prioritizing both people and business outcomes

Key Responsibilties

Lead, Manage, and Hold People Accountable

• Drive a high-performance culture by setting clear expectations and holding teams accountable.
• Develop leadership capabilities across the organization to strengthen internal talent pipelines.
• Foster a culture of transparency, trust, and alignment with company objectives.

Seamless Onboarding & Employee Experience

• Implement a best-in-class onboarding process to ensure new hires are fully integrated and productive.
• Continuously improve employee experience by measuring engagement and satisfaction.
• Establish and drive initiatives to enhance employee retention and morale.

HR Compliance & Policy Management

• Ensure compliance with all federal, state, and local labor laws and regulations as well as any applicable global labor laws and regulations.
• Develop, implement, and update HR policies and procedures in alignment with business needs.
• Maintain ethical HR practices and protect company interests in employment-related matters.

Performance & Engagement Program Execution

• Oversee performance review processes to foster continuous feedback and professional growth.
• Drive employee engagement initiatives, ensuring alignment with company values and mission.
• Implement data-driven strategies to enhance workplace culture and productivity.

Compensation & Benefits Optimization

• Design and manage competitive compensation and benefits programs.
• Optimize total rewards strategies to attract and retain top talent.
• Ensure compliance with compensation and benefits regulations while maintaining cost efficiency.

HR Systems Automation & Process Efficiency

• Leverage technology to streamline HR operations, reduce administrative overhead, and improve employee experience.
• Implement AI-driven and data-backed approaches to enhance decision-making in hiring, performance management, and workforce planning.
• Establish clear KPIs and track HR metrics to drive continuous improvements.

Thought Leadership & Industry Positioning

• Execute on InRhythm’s content strategy that positions InRhythm as a leader in platform modernization, app development, data, and AI consulting.
• Drive consultant-driven content initiatives to enhance employer branding.
• Craft compelling narratives that differentiate InRhythm in the market.
• Champion the development of high-quality content, including blogs, newsletters, case studies, social media posts, and video content.
• Additional responsibilities as defined by management, including new projects, cross-functional support, or other tasks aligned with evolving business needs and priorities.

Consultant Community & Culture Marketing

• Develop and execute a strategy to grow and nurture InRhythm’s professional community.
• Cultivate an engaged consultant community through curated training, AI-driven skill development, and feedback channels.
• Drive initiatives to achieve consultant retention metrics by enhancing internal engagement and professional growth opportunities.
• Lead the development of a best-in-class employer brand to attract and retain top talent.

Brand Strategy & Market Differentiation

• Define and reinforce InRhythm’s brand positioning with a focus on differentiation and competitive advantage.
• Enhance brand storytelling and elevate brand equity through high-impact campaigns.
• Develop and maintain a consistent brand voice across all marketing channels.
• Collaborate with leadership to refine InRhythm’s messaging and ensure alignment with business objectives.

Community Engagement & Growth

• Build and nurture a vibrant consultant community that fosters growth, collaboration, and shared learning.
• Launch and manage the Consultant Community Platform, including training resources, mentorship programs, and engagement tools.
• Apply for at least one “Best Places to Work” award, leveraging anonymized engagement surveys.

Required Experience, Skills and Qualifications

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related disciplines.
• Certifications such as SHRM is a plus.
• 8-12+ years of progressive experience in HR, People Operations, or Talent Management within a fast-paced, high-growth organization.
• 3+ years of management experience in a senior HR or People Operations role.
• Must have experience in an IT consulting or IT professional services firm.
• Proven experience in developing and scaling HR processes, systems, and people strategies aligned with business objectives.
• Experience in managing teams and holding people accountable through strong leadership principles.
• Strong track record in reducing attrition, enhancing employee engagement, and optimizing talent acquisition strategies.
• Ability to drive business goals through effective people strategies.
• Experience leading HR process optimization and transformations, including automation and digital HR tools.
• Expertise in developing strategies to attract and retain top talent, including scaling hiring capacity.
• Ability to implement frameworks that enhance productivity and workplace culture.
• Knowledge of competitive salary structures and benefits optimization.
• Experience positioning a company as an industry leader through content, branding, and Data-driven mindset with experience using HR analytics and reporting tools.

Personal Characteristics for Success

• Customer First: We obsess about our customers’ needs and outcomes first.
• Drive: We are driven, hungry to make an impact. “It's Day One, always”
• Relationships: We build and maintain positive relationships.
• Ownership: We practice hands-on ownership with a strong bias for action.
• Learning and Growth: We learn and grow daily.
• Empathy and Compassion: We take a people-first approach always

Why Work at InRhythm?

People at InRhythm are entrepreneurs and innovators at heart and problem solvers who find new ways to overcome challenges. InRhythm continues to evolve and grow – and is now prepared to accelerate with the addition of this role to our community.

At InRhythm we believe in building a better workplace. When you join our team, you can expect a number of work/life benefits:

• Comprehensive and customizable Medical, Dental, and Vision Plans
• 401(k) Matching
• Paid Parental Leave
• Scalable PTO
• Reimbursements for personalized birthday experiences
• Social and Flexible Work Environment
• Media Streaming, Book, and Fitness Allowances

The hiring range for this position in New York, NY is $150,000 - $165,000 per year, base salary. The base pay actually offered will take into account internal equity and may vary depending on job-related knowledge, skills, and experience among other factors. A bonus may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, depending on level and position offered.

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