The Event and Marketing Manager is responsible for sourcing, planning, and executing special events for an exciting dining and entertainment venture, Journey, featuring theatrical gastronomy.
Journey houses under one roof four unique dining concepts: Journey 360, Journey Voyager, Journey Lounge and Journey A’ La Carte, each featuring a culinary adventure combining fine dining, live performance, fashion tech, and theatricality.
This role includes following up on inquiries and soliciting new business. The Event and Marketing Manager is a brand ambassador who represents Journey in person, through email, and on the phone. They are the main point of contact for Events, Group Sales, and Programming. The Events and Marketing manager will be expected to hold themselves to the highest standards of professionalism and must have a keen eye for hospitality. Most importantly, they must understand the need to go above and beyond for special events and create memorable moments for Guests. They are detail oriented and are diligent to ensure every aspect of a Guest’s experience is exceptional, starting with the planning all the way through the execution of the event. They are driven to build business and hit their performance goals. The Event Coordinator works with pride and must have a tremendous work ethic that sets the tone for the team.
RESPONSIBILITIES
• Contacting, booking, and following up with all Guest inquiries regarding special events and functions
• Manages events and catering scheduling utilizing appropriate systems including OpenTable and Tock
• Confirms and communicates event details with all management (Front and Back of House)
• Oversees events and participates in the execution
• Oversees all special events and promotions, on and offsite, including complimentary parties, networking events, pairing dinners, holiday promotions, etc.
• Builds sales by pursuing new business through community outreach and cold calls
• Attend networking events and builds contact list for future event considerations
• Foster relationships with Concierge, front desk agents, bellman, valets with regular visits
• Organize street team and other marketing initiatives
• Meet sales goals provided by Leadership
• Weekly reporting and updates
• Assisting in planning and executing corporate sponsored companywide event
• Assisting with Marketing tasks assigned by General Manager
Access Event Coordinator’s Network, Relationships and Contacts as well as creating new relationships and contacts through work at Journey
• Maintains, organizes, and orders catering and décor items used for events
• Attends planning meetings with General Manager, Chefs, and other relevant parties
• Produces actions plans to achieve desired results and hit all financial goals when opportunities arise
• Keep a clear line of communication within the team including Managers and Chefs Responsible for implementing and holding strict standards for safety and sanitation
• Understands seasonal and local business trends and creates opportunities based on these trends
Salary starts at 52,000 plus commissions.
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