Job Description

FTZ Administration & Duty Drawback Support Coordinator

Job Summary

The FTZ Administration & Duty Drawback Support Coordinator provides essential operational and administrative support for the company's daily Foreign Trade Zone (FTZ) and Duty Drawback programs. This role is crucial for maintaining audit-ready documentation, coordinating with external brokers, and ensuring compliance with U.S. Customs and Border Protection (CBP) regulations across all import and drawback functions.

Key Responsibilities

Duty Drawback Operations

The coordinator will assist the Drawback Specialist with the daily execution and sustainment of the duty drawback program:

• Claim Documentation: Collect, organize, and match all required source documentation for drawback claims, including import entry summaries, commercial invoices, export documentation (EEI), and bills of lading.
• Broker Coordination: Serve as the primary operational contact for the Customs Broker, focusing on data coordination and secure electronic transfer of validated claim data for submission via ACE.
• Recordkeeping: Maintain a comprehensive, audit-ready archive of all drawback claim files, ensuring quick retrieval and substantiation for internal or CBP review.
• Reporting: Track the status of all filed claims (e.g., pending review, liquidated, paid) and provide weekly progress reports on recovery amounts to the manager.
• Discrepancy Resolution: Collaborate with customs brokers, freight forwarders, and internal finance teams to resolve documentation and data discrepancies necessary for timely claim completion.

Foreign Trade Zone (FTZ) Administration

The coordinator provides daily administrative support and coordination for all FTZ activities:

• Admissions: Prepare and assist with the filing of accurate e214 Admissions with CBP for all incoming foreign merchandise, ensuring timely system entry and physical segregation within the Zone.
• Inventory Control: Assist the Manager in daily inventory reconciliation between the FTZ Inventory Control and Recordkeeping System (ICRS) and the Warehouse Management System (WMS), immediately flagging any discrepancies.
• Withdrawals: Prepare the necessary documentation and data for weekly CBP Form 7501 Withdrawals for consumption, verifying goods are correctly classified and valued prior to the Manager’s final review and submission.
• Procedural Adherence: Monitor warehouse operations to ensure all staff strictly follow established FTZ procedures (e.g., proper signage, secure movement) and report compliance gaps.
• Audit Support: Coordinate and assist with the annual physical inventory count and help gather required documentation for the FTZ Manager’s Annual Report and external audits.

Compliance Support & Ad-Hoc Import Data

The coordinator provides supporting assistance to the Trade Compliance Manager for specialized import functions:

• HTS Classification Support: Gather documentation and conduct research to support HTS classification assignments, applying the General Rules of Interpretation (GRI) and relevant Section/Chapter Notes for Manager review.
• Tariff & Duty Documentation: Collect and organize data necessary for researching applicable duty rates and special tariff provisions (e.g., Section 301). This includes providing validated entry documentation and CBP Form 7501 substantiation to clients for cost recovery related to special tariffs.
• Country of Origin (COO) Support: Prepare supporting documentation for COO determinations, utilizing "substantial transformation" rules for goods entering the FTZ or imported directly.
• Import Documentation Assistance: Assist in the review of commercial invoices and entry documentation provided by suppliers and brokers for compliance with U.S. import regulations.

Required Skills & Qualifications

• Experience: 3-5 years of relevant experience in logistics, global trade compliance, or a related administrative support role.
• Technical Knowledge: Foundational understanding of the U.S. Harmonized Tariff Schedule (HTS) and the ability to interpret CBP regulations (Title 19, CFR).
• Software Proficiency: Experience with trade management software (e.g., FTZ systems, Drawback systems) and strong proficiency in Microsoft Excel.
• Education: Bachelor’s degree in business, Supply Chain, International Trade, or a related field (preferred).
• Communication: Excellent written and verbal communication skills, essential for coordinating with external partners and internal departments.

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