Job Description
Coordinates and provides care for a group of patients spanning all age groups and cultures for a designated time frame using therapeutic means, the nursing process, the environment/instrumentation and other health care team members while assuming responsibility and accountability for these patients.
Required Skills/Qualifications/Training/Experience:
- Excellent interpersonal skills and teamwork ability
- Demonstrated ability to interact with patients in promoting an excellent patient experience
- Ability to measure and document vitals, weight, and height
- Ability to obtain a basic medical history including chief complaint, medication history, social history, and family history
- Prepares exam rooms between patient contact
- Maintains clinical competency
- Knowledge and use of medical terminology
- Reviews, interprets, and manages clinical documentation
- Establishes excellent rapport with patients including patient education
- Works collaboratively with other health care professionals in providing outcome-oriented care
Preferred Skills/Qualifications/Training/Experience:
- Phlebotomy experience preferred, will train.
- Knowledge and comfort managing prior authorization and referral process
- Ability to prepare the medical chart including importing medications from pharmacy, preloading vaccines, documenting pre-visit forms
- Ability to assist in inbox management and refills according to SMA policy
- Familiarity with Cerner EMR environment and office workflows
- Commitment to patient experience and quality improvement in the outpatient setting
- Ability to adapt in a busy office environment to meet care standards
Educational Requirements:
- Graduate of a two year accredited Medical Assistant program preferred
License/Certification:
- Medical Assistant Certificate
- CPR certified
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