Job Description

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently, but also have the support of a team? The Equipment Service Technician is a remote based Customer facing employee, primarily working inside hospitals.  You will be responsible for troubleshooting and repairing medical equipment used in surgical procedures, as well as providing installation support on complex mechanical, electromechanical and electronic units. This is STERIS' main line of OEM equipment (Washers and Sterilizers), it is our largest equipment portfolio, and consists of the equipment our company was founded on. 

Individuals with experience working in HVAC repair, Mechanics, Maintenance, Refrigeration, Boilers, Chillers, Equipment Repair, Diesel and Automotive Repair, Aviation Repair, Plumbing, Electrical, etc. are often successful. 

This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of one of the following states: Connecticut.

What you'll do as an Equipment Service Technician II

• Perform fundamental troubleshooting, repairs, and maintenance of STERIS and competitor equipment, systems and components.
• Manage time effectively by prioritizing Customer and business needs and schedules autonomously to complete PM performance, service calls, warranty calls, equipment installations, field upgrade programs and other duties.
• Work with cross functional teams (Tech Support, Engineering and Service Contract Management), to escalate issues appropriately and utilizes advanced technology platforms to complete compliance regulatory requirements and resolve and document troubleshooting issues.
• The Technician will provide Customers with information, pricing and repair options. With management support, build relationships with Sales to drive Customer experience and revenue opportunities. Learn to identify sales opportunities in assigned territory.
• Provide support to various locations within assigned territory depending on the service agreements and Customer needs.

The Experience, Skills, and Abilities needed or Required

• High School Diploma or GED with minimum of 6 years of progressive work experience, including 3 years mechanical/technical directly related experience (mechanical, electrical, plumbing, HVAC, automotive etc.). 
• Successful in achieving EST II training and promotional requirements. 
• Valid driver’s license and the ability meet all required background and physical assessment elements to obtain and maintain existing and new vendor credentialing requirements.
• Ability to meet all required background and physical assessment elements to obtain and maintain existing and new vendor credentialing requirements.
• Customer and team engagement experience.
• Effective written and verbal communication skills.
• Basic computer skills (MS windows/email, navigation, mobile app, and ability to data input into a multisystems).
• Must be able to meet flexible schedules with potential overnights, as well as early/late hours, based on Customer and business needs.
• Must be able to be compliant with hospital/customer credentialing requirements.
• #LI-DC

What STERIS offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. 

Here is just a brief overview of what we offer:
•    Base Salary+ Incentive Compensation Program
•    Company Provided Vehicle+ Cell Phone+ Laptop
•    Hands-on Training Program
•    Paid Time Off + 9 Corporate Holidays Per Year
•    Excellent Healthcare, Dental, and Vision Benefits
•    Healthcare and Dependent Flexible Spending Accounts
•    Long/Short Term Disability Coverage
•    401(k} with a Company Match
•    Parental Leave
•    Tuition Reimbursement Program
•    Additional Add-On Benefits/Discounts

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

Job Tags

Holiday work, Contract work, Temporary work, For contractors, Work experience placement, Local area, Remote job, Flexible hours, Night shift,

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