Job Description

About Parker Hearing Institute, APC

At Parker Hearing, we are dedicated to providing exceptional patient care and personalized service. As a patient-focused practice, we live by our slogan “We’re better because we care”, and that care extends not only to our patients but to our employees. We believe in fostering a supportive and inclusive work environment where our team members can thrive and grow. We are seeking a highly skilled and compassionate part-time Front Office Staff member to join our team. If you are a multi-tasking expert with excellent communication skills and a passion for delivering outstanding patient care, we want to hear from you! 

PRIMARY JOB FUNCTIONS:  

We are looking for a dynamic and organized individual to be part of our front office team. As a part time Front Office Staff member, you will be responsible for ensuring seamless patient flow, managing and filling the schedule, and providing exceptional customer service. If you are a team player with a positive attitude and excellent work ethic, we encourage you to apply. 

Key Responsibilities:  

• Answer phone calls, respond to patient inquiries, and provide timely and accurate information 
• Confirm and schedule appointments, ensuring accurate and up-to-date patient information 
• Check patients in and out, managing patient flow and minimizing wait times 
• Monitor faxes, receive and send out repairs and orders, and ensure timely follow up 
• Create documents for daily office functions, including reports, correspondence, and patient communication, as well as forms for necessary office functions 
• Process and record payments, verify insurances, and process referrals 
• Provide exceptional patient care, ensuring a positive and welcoming experience for all patients 
• Perform other duties as needed to support the business needs of the practice 

Required Skills and Qualities:  

• Excellent communication and interpersonal skills 
• Bilingual
• Ability to multi-task, prioritize, and manage multiple responsibilities in a fast-paced environment 
• Strong organizational and time management skills, with attention to detail and accuracy 
• Compassionate and empathetic approach to patient care, with a focus on delivering exceptional service 
• Ability to work effectively in a team environment, supporting colleagues and contributing to a positive and productive work culture 
• Proficiency in Microsoft Office and medical software/programs 

Education and qualifications:  

High school diploma or equivalent required 

1-2 years of experience in a medical office preferred 

What We Offer:  

• Opportunity to work in a dynamic and supportive team environment
• Recognition and reward for outstanding performance and contributions to the practice 
• Professional development and growth opportunities 

Schedule:  

The position we are currently looking to fill is part-time, Friday and Saturday 8am-4:30pm. Training will be Thursday and Friday until fully trained. 

If you are a motivated and compassionate individual who shares our commitment to delivering exceptional patient care, please submit your application, including your resume below. From all of us here at Parker Hearing, we look forward to hearing from you! 

Job Tags

Similar Jobs