Job Description

Parts Counter Person

Waterloo, New York agricultural and light industrial equipment business headquartered in Vermont is seeking a reliable and highly motivated parts counter person for our  Waterloo, New York store.

Duties include, but not limited to:

• customer parts sales in person and over the phone
• parts order processing
• in-store merchandising
• cycle counting

Must haves include:

• ability to think independently
• good communication skills
• excellent customer service skills
• proficiency with computers

Experience in parts is preferred, but we are willing to train the right person. This position is full time, with some Saturdays required. Health insurance, 401k, performance-based bonuses, clothing allowance, and other benefits provided. Pay commensurate with experience.

Please send resume.

Job tasks that can be expected as a parts counter person:

· Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.

· Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.

· Receive and fill telephone orders for parts.

· Fill customer orders from stock.

· Prepare sales slips or sales contracts.

· Receive payment or obtain credit authorization.

· Take inventory of stock.

· Advise customers on substitution or modification of parts when identical replacements are not available.

· Examine returned parts for defects, and exchange defective parts or refund money.

· Mark and store parts in stockrooms according to prearranged systems.

· Discuss use and features of various parts, based on knowledge of machines or equipment.

· Demonstrate equipment to customers and explain functioning of equipment.

· Place new merchandise on display.

· Measure parts, using precision measuring instruments, to determine whether similar parts may be machined to required sizes.

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