Job Duties:
• Primary point of contact for patient relations in person and by phone
• Greet patients and assist in resolving patient concerns and escalating as appropriate
• Check patients in/out and collect co-payments, give receipts, and reconcile payments
• Verify patient demographics and insurance information in CS-Link/Epic
• Schedule appointments and complete patient registration
• Process and track referrals and authorizations for various insurance types
• Handle patient/provider correspondence
• Explains polices, procedures, or services to patients
• Sanitize workspace using provided supplies and following department guidelines
Required Qualifications:
• Experience with medical insurance, referral processes, and benefit plans
• Experience with CS-Link/Epic
• 1 year of recent experience working in an outpatient clinic or medical office setting
• Ability to read, understand, and respond to detailed oral and written instructions
Preferred Qualifications:
• 2+ years’ recent experience working as a Patient Service Representative
• Understanding of medical terminology
Are you recently retired or soon to be retired from an electrical, instrumentation, automation, power generation maintenance supervisory level position or an adjacent field? Are you passionate about passing your unique skills and knowledge on to others? Do you want to ...
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