Job Description

Job Title: Patient Registration Specialist

Location: Geneva

Hourly : $21 (based on experience)

Length: Contract to Hire

Schedule: M-F

Benefits: For eligible employees we offer medical, dental, vision, and 401K.

Job Summary:

We are seeking a detail-oriented Patient Registration Specialist to join our healthcare team. This role is responsible for registering patients, verifying insurance, collecting co-pays, and ensuring accurate patient records. The ideal candidate will have excellent customer service skills, strong attention to detail, and experience with electronic health record (EHR) systems such as EPIC .

Key Responsibilities:

• Greet and check in patients, ensuring accurate demographic and insurance information.
• Verify patient insurance coverage, benefits, and eligibility.
• Collect co-pays, deductibles, and outstanding balances at the time of service.
• Register patients efficiently while ensuring compliance with HIPAA and hospital policies.
• Assist patients in completing necessary forms and address any registration-related questions.
• Update and maintain patient records in the electronic health record (EHR) system.
• Schedule appointments and coordinate with medical staff to manage patient flow.
• Provide high-quality customer service by addressing patient concerns professionally.
• Handle incoming calls related to patient registration, insurance, and scheduling.
• Work closely with billing and finance departments to resolve registration discrepancies.

Qualifications:

• High school diploma or equivalent (Associate’s degree preferred).
• Experience in patient registration, medical front desk, or healthcare administration .
• Knowledge of insurance verification, co-pay collection, and billing procedures .
• Proficiency in EPIC or other EHR systems is a plus.
• Strong communication and customer service skills.
• Ability to work in a fast-paced, high-volume environment.
• Knowledge of HIPAA regulations and patient confidentiality policies.

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