Job Description

Quality Assurance Manager

**MUST HAVE**

• Experience within the printing/labeling/packaging industries
• Printing/labeling/packaging within the food and beverage industry could be considered

Our Dallas based client, a label and packaging producer, is currently seeking a highly motivated and experienced Quality Assurance Manager to lead their commitment to quality, operational efficiency, and excellence. As the QA Manager, you will be responsible for developing, implementing, and maintaining a comprehensive Quality Management System and will play a key role in fostering a culture of quality, efficiency, and continuous improvement at the facility.

Job Responsibilities

• Develop, implement, and manage the site Quality Management System (QMS) that aligns with industry standards and organizational objectives.
• Facilitate quality and continuous improvement initiatives to enhance operational efficiency, customer satisfaction, and overall performance.
• Lead all quality efforts at the plant to ensure that our products consistently meet or exceed defined quality standards and customer expectations.
• Collaborate with cross-functional teams to identify and implement quality improvements, drive process optimization, and achieve cost-effectiveness.
• Ensure timely resolution and closure of Corrective and Preventive Action (CAPA) plans.
• Conduct regular audits and assessments to evaluate the effectiveness of the QMS and
• processes, identifying areas for improvement.
• Analyze quality performance data and metrics to identify trends, develop insights, and drive data-driven decision-making.
• Establish and monitor key performance indicators (KPIs) to track the effectiveness and efficiency of quality processes and continuous improvement initiatives.
• Ensure site adheres to local regulations and industry standards for packaging and printing.
• Provide training and mentorship to employees to enhance their understanding of quality principles, practices, and methodologies.
• Establish and maintain a supplier quality management system involving supplier evaluations and audits to verify the quality of incoming materials and components.
• Represent the company in dealings with external stakeholders related to quality and continuous improvement.
• Assist the plant leadership in driving a culture of quality excellence, continuous improvement, and accountability.
• This role will have supervisory responsibilities over the Quality Department, and it is expected that this individual will have previous experience leading successful teams.
• Plus additional duties as assigned.

Job Qualifications

• Bachelor's degree in a related field (e.g., Quality Management, Engineering, Business Administration) is preferred.
• Minimum of 5 years of experience in quality management within the printing and packaging industries, with a proven track record of improving quality standards and processes.
• Expertise in ISO 9001 (Quality Management Systems) standards.
• Expertise with FSC, SFI and PEFC environmental certifications and system maintenance.
• Prior experience managing direct reports and leading teams to drive quality improvements and standardization efforts.
• Strong analytical skills with the ability to analyze data, identify trends, and implement effective solutions.
• Excellent communication and interpersonal skills to lead and collaborate with cross-functional teams, direct reports, and stakeholders.
• Proficiency in quality management systems, data analysis tools, and software applications.
• QCBD Software Experience is a plus.
• Relevant certifications such as Certified Quality Manager (CQM) or Certified Quality Auditor (CQA) are advantageous.
• Lean Six Sigma certification is a plus.

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