Job Description

Job Title: Sr Customs Specialist

Location: Chicago

About the Role

We are seeking a detail-oriented and experienced Customs Specialist to join our clients growing team. In this role, you will be responsible for preparing and filing customs entries, ensuring compliance with U.S. Customs and Border Protection (CBP) regulations, and supporting our clients with accurate, timely documentation for import shipments. The ideal candidate is proactive, knowledgeable in customs regulations, and thrives in a fast-paced logistics environment.

Key Responsibilities

• Prepare and submit accurate customs entries (including ISF, ABI, FDA, USDA, etc.)
• Review commercial documents for compliance with U.S. customs laws
• Classify products using the Harmonized Tariff Schedule (HTS)
• Communicate with CBP, carriers, freight forwarders, and clients as needed
• Track and monitor the clearance process to ensure timely release of cargo
• Maintain up-to-date knowledge on customs regulations, duty rates, and trade compliance
• Resolve customs holds, exams, and discrepancies
• Provide exceptional customer service to internal teams and external clients

Qualifications

• 5+ years of experience as a Customs Entry Writer (or similar customs compliance role)
• Strong understanding of U.S. import regulations and customs documentation
• Experience with ACE/ABI systems
• Knowledge of HTS classification and PGA requirements
• Excellent communication and problem-solving skills
• High attention to detail and ability to multitask
• Customs Broker License is a plus, but not required

Benefits

• Competitive salary based on experience
• 401(k) retirement plan with company match
• Health, dental, and vision insurance
• Paid time off (PTO) and paid holidays
• Opportunities for professional development and certification support
• Flexible work schedule / hybrid options (depending on experience)
• Friendly, supportive team culture

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